FAQs
Thank you for visiting my shop! All products feature my original artwork and are carefully created with quality and creativity in mind. Below are answers to common questions about products, shipping, commissions, and custom orders.
Don’t see your question here? Feel free to contact me. I’m always happy to help!
Are your designs original?
- Yes, all designs/artwork is original!
Do colors look exactly the same in person?
- Colors may vary slightly depending on screen settings and printing surfaces.
Where are your products made?
- All products are locally printed in Nashville, TN!
What are the tea towels made of?
- The flour sack towels and 15"x20" towels are both 100% cotton
What are the care instructions?
- For fabric products, machine wash cold. Tumble Dry on low. Handwashing and air drying is also recommended!
- The coasters come uncoated meaning that they are not sealed and are absorbent. Liquids that stain such as red wine, permanent markers, cooking oils, etc., will not come out. For all other stains that are easy to remove, please use warm water a little bit of soap
How long does processing take?
- Most ready-to-ship items are processed within 4 business days.
- Custom and commissioned pieces may take longer depending on the project timeline. Estimated turnaround times will always be discussed before work begins.
Do you offer tracking?
- Yes! When an order is fulfilled, you will receive a confirmation email with the tracking number included.
What should I do if my order arrives damaged?
- Please send me an email with images of the damaged product within 3 business days of your order arriving.
Do you accept returns or exchanges?
- If you are not happy with your order, please send an email to huscherstudios@gmail.com. A return/exchange of the product can be issued if returned in original condition within 7 business days.
Can I cancel my order?
- Yes, as long as the order has not been fulfilled/shipped out.
Do you offer custom commissions?
- Yes! Please contact huscherstudios@gmail.com for all inquiries regarding custom commissions.
How do I request a commission?
- Go to the contact page to send me an email
- Share what exactly you are looking for (reference photos, ideas, etc.)
How much do commissions cost?
- Pricing varies depending on size, detail, and product type.
Can commissioned artwork be printed on products?
- Yes! Any commissioned artwork can be printed on the available products on the website.
Can I send items as gifts?
- Yes! Enter in the shipping address that the order is going to and let me know in the order notes that it is a gift!
Do you offer wholesale or bulk orders?
- Yes! For wholesale and bulk order inquiries, please email huscherstudios@gmail.com.